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Piketberg

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Porterville

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Redelinghuys

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Eendekuil

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Aurora

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Dwarskersbos

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Velddrif

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Important numbers

Fire Department & Disaster Management: Porterville076 695 7454
Fire Department & Disaster Management: Velddrif;Dwarskersbos;Redelinghuys076 694 8683
Fire: PB;WW;GVW;Aurora;Eendekuil079 349 8619
Traffic Department- Piketberg/Velddrif/Porterville083 272 4126/083 272 4129/072 657 1801
Ambulance services10177 / 022 433 8700
Electric services-Piketberg/Velddrif/Porterville083 655 4846/083 272 4117/083 272 3294
Roads and Storm Water: Velddrif/Porterville083 272 4136/083 800 1763
Roads and Storm Water-Piketberg/Redelinghuys083 272 3850/083 272 4130
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Piketberg
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Porterville
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Redelinghuys
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Eendekuil
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Aurora
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Dwarskersbos
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Velddrif
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Important numbers

Fire Department & Disaster Management: Porterville 076 695 7454
Fire Department & Disaster Management: Velddrif;Dwarskersbos;Redelinghuys 076 694 8683
Fire: PB;WW;GVW;Aurora;Eendekuil 079 349 8619
Traffic Department- Piketberg/Velddrif/Porterville 083 272 4126/083 272 4129/072 657 1801
Ambulance services 10177 / 022 433 8700
Electric services-Piketberg/Velddrif/Porterville 083 655 4846/083 272 4117/083 272 3294
Roads and Storm Water: Velddrif/Porterville 083 272 4136/083 800 1763
Roads and Storm Water-Piketberg/Redelinghuys 083 272 3850/083 272 4130

Community Services

Overview

Beach Resorts

Dwarskersbos

Dwarskersbos municipal camp site and Caravan Park is right on the beach and also has self catering cottages.Camp sites are all about location,and for Dwarskersbos it is sound of the waves and the fresh sea air. Plenty of space,shade and clean ablution facilities and of course a white sandy beach at your door(or tent zip) - what more could you want?

Please contact us for more information.

Tel/Fax : 022 784 0110

Sel : 083 272 4132

Email- dwarskersbos@bergmun.org.za

Stywelyne

Stywelyne municipal camp site and Caravan Park is right on the beach and also has self catering cottages.Camp sites are all about location,and for Stywelyne it is sound of the waves and the fresh sea air. Plenty of space,shade and clean ablution facilities and of course a white sandy beach at your door(or tent zip) - what more could you want?

Please contact us for more information.

Tel/Fax: 022 783 0408

Sel : 083 272 3852

Email : stywelyne@bergmun.org.za

Last published 28 August 2024

Water and Sanitation

Overview

Bergrivier Municipality is situated in the West Coast District of the Western Cape Province. Bergrivier Municipality strives to manage and maintain the community it serves with Water and Sanitation services which complies with the National Water Act, Act 36 of 1998 as well as SANS 241. Currently the municipality is managing five Waste Water Treatment Plants and five Water Treatment Works. Where necessary tanker services are used to collect sewage, it is then disposed at the nearest Waste Water Treatment Works. The management and maintenance of all our Treatment Works is to ensure that our community receives water of high quality which is safe for human consumption.

Function

  • To provide sufficient and clean water for the users with comply with the SANS 241 for National drinking water standards which we publish monthly on the Bergrivier Website.
  • To provide a water/sewage management system for all areas in Bergrivier Municipality with laid down Standard Operating procedures
  • Water and Sanitation also have to comply with the Blue Drop and Green Drop national compliance as per goals set annually by National Department of Water and Sanitation (DWS) for administration, safety, risk analysis, drinking and final effluent
  • Routine maintenance with available funding (e.g. pipe replacement programs) of the water and sewage infrastructure.
  • Quick reaction to pipe burst and to repair within five hours
  • Replacement of water meters which are defective as soon as possible
  • To ensure the Waste Water Treatment and Water Treatment plants is fully operational and that the standards of operations are as prescribes in the National Water Act, Act 36 of 1998.
  • Replacing broken pipes, fire hydrants, valves as part of the maintenance programs
  • Installing new infrastructure as per funding from Provincial Government

 

KEY PERFOMANCE INDICATORS USED

 

 

 

 

Access to services

The Municipality’s key basic service delivery trends are summarized as follows:

 

WATER

  • The Municipality is a Water Services Provider in terms of the Water Services Act, Act 108 of 1997 and provides water services to all towns in its area of jurisdiction with the exception of De Hoek, Goedverwacht and Wittewater which are private towns. Water is provided to the latter two at cost on request.
  • All existing households have access to minimum standards of water and backlogs correlate directly to the need for housing.
  • All indigent households get their first 6kL of water free.
  • The Municipality’s water is of a good quality as evidenced by the achievement of 2 Blue Drop awards for the Porterville and Velddrif Networks in 2012. In Piketberg we achieved 87.5%, missing the requisite 95% needed to achieve Blue Drop status by only 7.5%.
  • Bergrivier Municipality is responsible for the distribution and reticulation of water to all its consumers in Piketberg, Redelinghuys, Porterville, Eendekuil, Velddrif and Aurora.

     

     

Water management in Bergrivier

 

            A few interesting comments regarding water consumption and general hints

  • < >< >< >< >< >< > 
     
  • < >
    Baths and showers

    Taking a bath consumes an enormous amount of water.  Rather use less water or take a brief shower.  Low-flow shower heads, which also save water, are available at certain hardware stores.

  • < >< >
    Water leakages

    Leaking taps and toilets that do not shut down, can on the long run place a financial burden on the household. Tap washers should be replaced regularly and toilet and geyser leakages should be repaired immediately.

     

     

  • Water meters

    Residents with access to the readings on their water meters, can monitor daily consumption.  The meter registers in kiloliter (1 000 liter) and water consumption can be monitored accurately by taking readings on a regular basis.

  • < > 
     
    • The Municipality provides sanitation services to all towns in its area of jurisdiction with the exception of Goedverwacht, Wittewater and De Hoek which are private towns.
    • All existing households have access to minimum standards of sanitation and backlogs correlate directly to the need for housing.

    All indigent households get free sanitation (except where there are septic tanks).

 

 

 

Enquiries

 

During Office hours

Aurora Eendekuil Piketberg Porterville Redelinghuys Velddrif
022 952 1720 022 942 1780 022 913 6000 022 931 2100 022 962 1605 022 783 1112

 

After hours

Porterville Piketberg Velddrif Eendekuil Redelinghuys Aurora
083 272 3853 083 272 3850 083 272 4136

083 272 4135

083 272 4137

 

083 272 4130 083 272 4131

 

 

Contact us to report any problems, or if you have queries, comments or suggestions with regards to water and sanitation. 

strumpherj@bergmun.org.za Piketberg / Redelinghuys
BothmaR2@Bergmun.org.za Porterville / Eendekuil
gouwsl@bergmun.org.za Velddrif / Aurora

 

 

‘’We at Bergrivier Municipality do not shy away from change.  We are prepared to adapt continuously in order to satisfy the needs of our community.’’

Last published 27 March 2017

Electricity

Overview

Bergrivier Municipality ensures a safe, effective, economical and continued supply of electricity within the Bergrivier area. We manage and maintain electrical infrastructure to ensure that there is minimum interruptions in electricity supply.

Ongoing activities include:

  • repairs to street lighting,
  • New household and Business cable connections,
  • repairs to existing distribution cables on low voltage networks and medium voltage networks,
  • repairs and maintenance of medium voltage switches, transformers and substations,
  • repairs and maintenance of low voltage and medium voltage overhead lines,
  • attending to service and new building applications
  • attending to customer complaints and queries,
  • engaging with contractors delivering services to the Municipality
  • engaging with internal departments to reach municipal goals
  • engaging with National and Provincial Departments and stakeholders
  • administering daily departmental activities e.g. personnel, vehicles, reports and meetings
  • delivering after-hours electrical standby services

 

Service mandate

Bergrivier Municipality is responsible for the distribution and reticulation of electrical energy purchased from Eskom, to all its consumers in Piketberg, Redelinghuys, Porterville, Eendekuil, Velddrif and Aurora.

 

Function

  • Maintenance of electrical assets, infrastructure and equipment
  • Management of service interruptions and quality of electrical supply
  • Delivering support to other Municipal Departments internally
  • Interacting with various role-players and customers on electrical issues within the municipal area
  • Management and implementation of new electrical infrastructure and installations
  • Monitoring and management of subsidised housing connected to the public distribution network
  • Management and recording of electrical losses and enforcement of remedial losses

     

    Energy Saving Tips

 

Low-Cost Tips: Investments of less than R1 000 that can save up to 30%

  • Install an efficient showerhead
  • Insulate your geyser and the hot water pipes
  • Change to energy-efficient lighting

Invest-To-Save Tips: Investments that create greater long-term savings of up to 50%

  • Install a solar water heater
  • Insulate your home and ceiling
  • Reduce the temperature of your geyser to around 55 degrees Celsius so that you don't need to add too much cold water when you shower or do the dishes
  • Remember to keep the lid on the pot when you cook to conserve heat and energy
  • The size of the pot should match the size of the stove plate; this can save you up to 25% on the electricity you use while cooking.
  • Close the windows and doors when the heater is on and save money!
  • Close the door every time you take things out of the fridge and also check that it seals properly.
  • Try to boil only the water you need instead of boiling a full pot or kettle every time
  • Insulate your geyser by wrapping newspapers, old blankets or other insulating materials around it and the hot water pipes
  • Switch off lights, fans, computers and other energy-consuming appliances when you leave the room.  It will save you money
  • Use the right energy for the right purposes; for example, use heaters for space heating rather than hotplates, and use an electrical kettle for water heating rather than an ordinary pot on the stove.  You will use about 50% less electricity
  • Electricity is good for electronic devices but gas is more efficient for heating and cooking
  • Enjoy a comfortable indoor climate both summer and winter by ventilating your room properly on a daily basis.  Remember to switch off your heater, fan or air conditioner while ventilating the room
  • Reduce your electricity account by skipping the washing machine’s pre-wash cycle if your clothes are not particularly dirty.  This will use up to 20% less electricity
  • Reduce the temperature on the heater from full heat to a comfortable level
  • Turn off all stand-by modes every time you leave the house and before going to bed
  • Use energy saving light bulbs.  They last much longer and use less electricity, saving you money in the long run

Check your electricity meter at regular intervals and take a keen interest in your energy consumption level

 

 
   
Enquiries

 

During office hours

Porterville Piketberg Velddrif Eendekuil Redelinghuys Aurora
022 931 2100 022 913 6000 022 783 1112 022 931 2100 022 913 6000 022 783 1112

 

Fault reporting

After hours

Porterville Piketberg Velddrif Eendekuil Redelinghuys Aurora
083 272 3294 083 272 3294 083 272 4117 083 272 3294 083 655 4846 083 272 4117

 

 

Contact us should u want to report a fault, have queries, compliments, complaints or suggestions.

vraagomm@bergmun.org.za

Piketberg / Redelinghuys
ErasmusJ@Bergmun.org.za Porterville / Eendekuil
vanZylJ@Bergmun.org.za Velddrif / Aurora

 

‘’We at Bergrivier Municipality do not shy away from change.  We are prepared to adapt continuously in order to satisfy the needs of our community.’’

Tariffs 

*See under Financial Reports/Annual Budget/Final Budget

Contact us should u want to report a fault, have queries, compliments, complaints or suggestions.

ErasmusJ@Bergmun.org.za / Piketberg / Redelinghuys
ErasmusJ@Bergmun.org.za         Porterville / Eendekuil
vanZylJ@Bergmun.org.za Velddrif / Aurora

 

‘’We at Bergrivier Municipality do not shy away from change.  We are prepared to adapt continuously in order to satisfy the needs of our community.’’

Last published 20 March 2024

Services

Last published 04 April 2019

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About us

Our area

Bergrivier Municipality, with its central administration in Piketberg, serves an area of 4 407 square kilometres and a total population of 56 000 people. The area extends to Piketberg, Velddrif, Porterville, Redelinghuys,Eendekuil and Aurora. We also cover the smaller towns of Dwarskersbos and Laaiplek as well as the Moravian Church-owned towns of Wittewater and Goedverwacht.

Last published 24 July 2023
Welcome to

Bergrivier Municipality

Last published 01 April 2019

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